Privacy Statement

VentaHaz Hub is committed to protecting your privacy. This statement explains how we collect, use, and safeguard your personal information.

1. What Information we Collect

Depending on the service, we may collect:

• Your name and contact details (email, phone number)

• Address (for in-person services like cat sitting or plant care)

• Relevant household or business information (for organizing, digital support, or bookkeeping)

• Emergency contacts (for pet sitting)

• Any preferences or details you choose to share (e.g., scheduling needs, allergies, goals)

2. How I Use Your Information

I use your information to:

• Provide and personalize the service you’ve booked

• Communicate with you about your booking

• Send invoices or receipts

• Maintain accurate service records

I do not sell or share your data with third parties for marketing purposes.

3. How Your Data Is Stored

Your data is stored securely, and I take reasonable steps to protect it from unauthorized access or disclosure. Depending on the service, information may be stored:

• On a password-protected device

• In secure cloud storage (e.g., Google Workspace)

• In encrypted documents or spreadsheets

In some cases, services may be carried out by trusted freelance collaborators or partners. When this happens, limited information will be shared with them strictly on a need-to-know basis, and only as necessary to complete the task. You will always be informed when a third party is involved, and they are also expected to uphold the same standards of privacy and confidentiality.

4. How Long I Keep Your Data

• I keep client data for up to 12 months after our last service unless you request deletion sooner.

• Invoices and financial records are kept for up to 6 years, as required by UK tax law.

5. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data I hold about you

• Ask for corrections or deletion of your data

• Withdraw your consent at any time

• File a complaint with the ICO if you believe your data has been misused

To make a request, email: [your email address]

6. Cookies & Website Tracking

If you visit my website, some basic cookies may be used to monitor site performance (e.g., Google Analytics). You can opt out via your browser settings.

If you have any questions about your data or how it’s handled, feel free to get in touch.

Last updated: 31 July 2025